To be able to scan tickets with a scanning device or phone, a scanning configuration must be set up. This allows you to determine, for example, which scan groups can be scanned.
To do this, go to Scanning → Scan app configuration in the Admin and click on 'Add scan configuration'. Enter the required settings here and select the scan groups that can be scanned. Click 'Save'.
A QR code will then appear. The scanning app can be linked with this. Click here for more information about setting up the scanning app.