The TicketCounter online setup page (192.168.4.1) does not load

Check that the TicketCounter is turned on and the screen shows the text 'SETUP'. In addition, check whether the...

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All settings have been completed on the TicketCounter Setup page, but the TicketCounter still shows the text 'Setup'

The most likely cause for this is an error when entering the WiFi data. You can reset these settings...

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The TicketCounter remains at '0'

This may be due to an error when entering the API_URL, Password or PARTNER_KEY. Then reset all data by...

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I have lost/forgotten the automatically generated password

The only way to solve this is to delete the existing TicketCounter 'External System' in the Admin and create...

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