Tickets

Management

Create a Pricetype

Log in to the Ticketcounter Admin. Go to Settings → Tickets → Price types. You will see a list of existing...

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Add a Pricetype to a sales period

Do you still need to create a Pricetype? Then look here: Create a Pricetype .   Go to Settings →...

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Add discount codes

Discount codes can be created in the Admin. Go to Settings → Discount and choose a discount code group,...

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Block discount codes

Just like you can create discount codes in the Admin, you can also block them there. Go to Settings...

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Export and import discount codes

To export discount codes, go to the Admin. Go to Settings → Discount and choose a discount code group,...

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No Show report

The No Show report provides scanning information of expired tickets within the selected time period. A requirement for a...

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Capacity report

The capacities report is based on capacity/visit date. You will not find price types that are not sold on...

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Overview report

The overview report provides an overall view of tickets sold or scanned. Capacities are not relevant in this report....

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Dashboard report

The dashboard provides a visual image of current sales and visitors. This report is split into sales and visitors....

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Reference date report

The reference date report shows the active tickets in circulation at the selected time. These can be tickets with...

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Transactions report

The Transactions report provides an overview of payment methods used for a set period. On the left in the...

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How do I create a new reservation myself?

You can create reservations yourself in the Admin. You can use this, for example, when you sell tickets through...

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How can I add a user in the Admin?

An account must be created for all employees or colleagues who you want to give access to the Admin....

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Create a role in the Admin

When creating a user you can select a role. In this way you give the user certain rights. These...

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How can I adjust text in the shop?

In the Admin you can adjust many parts of your shop (textually). Both in the original language and the...

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Create a capacity

In the Admin, in addition to increasing or decreasing capacities, you can also create new templates yourself. Go to...

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Adding days to a capacity template

After creating a capacity template, you can add the days to which the capacity applies. The data you enter...

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Link a capacity

After you have created a capacity, you can put it into use by linking the capacity to tickets. To...

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Modify capacity template

Note: with template/day change, you edit main settings of your capacity template. Changes are effective immediately and cannot be reset...

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Set capacity overrule (detail list)

To adjust a capacity, go to Settings → Capacity in the Admin and select 'View detail list' for the...

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Set capacity price

When setting, editing and overruling a capacity, there is the option of entering an alternative price. There are two...

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